Clinical Analysis - Features

Modern, User-friendly and Safe

ZENDO Lims® is an advanced management software in the cloud for Clinical Analysis Laboratories of all sizes operating in both Sectors, public and private.

ZENDO Lims® design was carried out with the following objectives in mind ease of use and the logical follow-up of the analytical process, from the sample reception request to the issuance of the clinical results report.

Patients Admission
Results and Validation
Clinical Reports
Appointments Module
Reference Laboratories
Smart Rules
Multimedia Module
Quality Control
Quotation Management
Pre-analytical Module
Messaging and Chat
ON-LINE Results

Worksheets
ON-LINE Communications
Tasks Supervisor
Settings and Personalisation
Data Mining
Invoicing
Warehouse Management
Emergencies Module
Serum Bank Module
Status and Help Panels
Security and Auditor
External Programs

Patients Admission

Optimise the requests entry and demographic data using the most appropriate method at any given time. Register requests manually, via a form, via graphical sheet readers or via remote centres.

Include tests individually, via profiles, associated tests or programmed rules. Define test panels according to your needs and achieve personalised and quick data entry.

You will be able to register batch requests by requesting a set of tests for a group of patients, without the need to repeat the process for each one of them.

Configure yourself the request number format to identify each of the samples by combining the current month, year, day or freely set a series. You can also specify an automatic increment when registering each request.

Obtain the expected collection date of the analytical test according to the processing time of each test, taking into account the working calendar defined for your laboratory.

Print out Request Forms with detailed patient information and tests to be performed sorted by section or by container.

Write comments on the request or establish possible diagnoses. You may indicate the physiological group or patient condition, such as pregnancy or puerperium, which may vary from the normal reference values for some of the tests.

By creating Groups of Requests you will have the possibility of grouping different related requests, with the aim of generating a single Results Report that allows you to obtain the information in columns by tests or by samples, as well as the introduction of all your results from a unified screen.

Worksheets

Organise your laboratory tasks using worksheets

ZENDO Lims® allows you to create different models with different ways of data selection. Freely set up the tests that will be part of each worksheet and choose between different presentation layouts (summarised, detailed, columnar, etc.).

Enter easily the test results contained in each worksheet using the grid mode.

Through Closed Worksheets Management You will be able to generate worksheets by section and by laboratory, including only the requests and tests existing at the time of its creation. Throughout the Worksheets management you will control, in real time, the status in which they are, and you will have the possibility of expanding, deleting, printing out, entering and validating the results of all tests that are part of each generated worksheet.

Results and Validation

Set up results selection filters according to a multitude of criteria: date ranges or log numbers, pending results, by company, provenance, petitioners, tests, worksheets, urgent, groups, sub-groups, profiles, pathology, etc. A complete and intuitive screen design allows you to visualise the status of each result with all the information available for its evaluation.

Results can be displayed as numbers, free text, comments, calculations, masks, and coded results. Using the Speech Recognition you will be able to add them comfortably.

ZENDO Lims® allows you to control conveniently the previous results from patients while introducing the current ones.

Attach images to requests or tests using the Multimedia Module , by integrating them fully into the report (karyotypes, proteinograms, photographs, evolutionary charts, functional tests representations , etc.).

ZENDO Lims® keeps a complete record of all the actions carried out, which guarantees the traceability of the request.

RESULTS VALIDATION

The Results Validation Module will allow us an exhaustive review of all the results obtained by the laboratory. You will be able to validate manually or automatically through a simple selection process of results by multiple criteria such as: out of range results, normal results, Delta Check control, pending results, etc. By configuring Smart Rules you could define at your wish, without limitation, all those cases of interest that it needs for the results validation.

On-Line Communications

Connect your analysers and avoid errors arising from manual transcription of results.

ZENDO Lims® is prepared for simultaneous communication with several analysers by means of different, fully independent threads.

Work with manual or real time loading lists.

Connect the analysers remotely . In such manner, you can control each analyser from any location other than the physical location where the analyzer is.

HOST QUERY

When working in real time and with barcodes, ZENDO Lims® sends automatically the workload to the analyser. In the same way, the results are incorporated directly into the corresponding request, which speeds up enormously the daily work.

Clinical Reports

Personalise the report to your taste, modifying any aspect related to presentation and structure. Configure as many headers and formats as you consider appropriate, without any kind of limitation ,and keep the look of your laboratory's clinical reports including fonts, colours, logos and digitised signatures.

Include images , evolution graphs, functional tests representations, comments, etc. Organise the presentation of the tests in groups and subgroups, define reference intervals according to gender, age or patient´s diagnosis, assign several units to show the results, set up page breaks or include different methods of analysis.

Issue automatically reports in blocks or groups of reports, also it is possible to set up multiple selection criteria.

Print out provisional or final reports, including all tests or only those that have results or are validated.

You will have the possibility of Sign Digitally the Results Reports by using an electronic certificate to prove the authenticity and integrity of the data in the document.

Include QR Codes with all the necessary information to check the test result OnLine for its correct verification.

Configuration and Personalisation

Total flexibility . Adapt and customise the software to the way your laboratory operates.

Set up ZENDO Lims® to match the used terminology and nomenclature in your laboratory . By using the Maintenance Module, you can freely define everything you need: Tests, Profiles, Companies, Provenances, Sections, Prices, Comments, Worksheets, Reference Laboratories, etc.

Throughout Dynamic Tables you can design freely any data structure you may need for storage in the system.

You can create as many report templates or lists as you wish.

Labels design . Create and design labels using a web editor or through a ZPL interpreter.

ZENDO Lims® allows the creation of barcode labels in different formats and encodings. Two web tools are currently available to develop this feature:

Web Editor: A complete web assistant to create personalised labels, simply by dragging the different components and indicating the desired content to achieve a 100% customisable design.

ZPL interpreter : If you already have a ZPL code to generate your labels, simply enter it into the system to generate them, also you can view the encoded result on the spot.

Data importer . Enter your maintenance data from external files.

By using the import tool, you can enter the data from your old Lims programme and work with the system in the shortest possible time.

You could import data from text files, spreadsheets, Access databases, XML or CSV files.

Smart Rules

The new Smart Rules Management Module allows us to automate tasks in the laboratory by creating Search, Handling, Printing and Alerts rules through complex conditions and actions.

By using Search Rules you can customise the requests and results selection by using advanced queries that link request, samples, tests and data result.

Through Handling Rules you can indicate actions such as, adding and deleting tests, modifying results and comments, repeating tests, validating results, etc., on the requests that meet the chosen status.

The Printing Rules provide us with the possibility to generate results reports, request lists, worksheets or advanced statistics depending on the conditions set.

With the Alarm Rules you will be able to send e-mail alerts, register messages in the system or create incidents, for those requests and results that meet the set criteria.

Throughout Smart Rules Control Panel you can launch the rules you need at any time, monitor all executed actions and check the history of completed ones.

Data Mining

Statistics and Petitions List make possible to use the entered data, breaking down each petition by test, company, provenance and/or petitioner.

Generate different types of Listings depending on each moment's needs and make use of the available filters to achieve greater details.

Perform statistics relating to companies, provenances or petitioners containing the number of samples, the number of performed tests, their cost and their turnover.

Example of Statistic List per test

Search by date to obtain: No. of Petitions, No. of Tests, Cost and Invoicing according to Companies, Provenances, Petitioners, Tests and Reference Laboratories in the selected order.

Display in a graph: Requests, Tests, Cost and Invoicing of the previously established Selection.

Obtain Daily, Weekly, Monthly or Yearly charts of your choice, if available, for a particular Company, Provenance, Petitioner, Test or Reference Laboratory.

Invoicing

Zendo Lims® includes a powerful Invoicing Module which helps you to generate invoices for both, patient and company. You can interactively view and modify any concept related to the invoice (prices, taxes, batches, etc.) before generating it. You can also select a variety of formats for its display (by company, by provenance, by petitioner, by test, reduced, detailed, simple, complete, broken down, etc.).

The system is prepared to generate invoices in electronic format according to the specifications of the companies or clients. Likewise, it can automatically incorporate the companies' price lists provided electronically.

There is also a customised invoicing , for the issuing of free invoices for any concept.

The invoicing module allows you to keep an exhaustive control of your invoices. issued invoices (patients, companies and personalised). The system performs a complete collection management and generates lists according to different criteria. Likewise, it can create invoice books, generate remittances, make exports to accounting programmes or send invoices automatically by e-mail.

The system also incorporates a comprehensive Cash Module to control and organise all cash movements made in the laboratory such as openings, receipts, withdrawals and balance updates.

Quality Control

The Incident Management becomes an indispensable tool for the certification or accreditation of your laboratory according to ISO quality standards. With it, the application users will be able to register non-conformities, corrective actions or preventive actions. It will allow you to keep track of any unusual situation that you wish to reflect on it. You can freely define categories, types and classes of incidents to cover all sections and activities in the laboratory. You can also indicate the level of priority, the assigned users, or set up a system of intelligent warnings for each of the incidents.

You could also define Control Serum Values for input into the system and for further graphical processing. The data nining supports graphical representations such as Levey-Jennings or Cusum. Through the activation of the Westgard Rules , we will be informed at all times of any alerts or errors detected in the controls checks, as well as the causes of such problems. We will also have the possibility of graphically display the Average Daily Values of all analysed tests in the laboratory, as well as the times when they were carried out and their standard deviation. Through Correlation Charts you can compare pairs of test results at different elapsed times, as well as perform trend analysis.

Documents Management

Now Zendo Lims allows full integration with different Documents Management such as OnlyOffice, Microsoft Office 365 or Google G Suite. Through OnlyOffice you will be able to fully manage your company's documents by managing permissions per users or per groups of users, and sharing, editing and working on online documents.

OnlyOffice also allows you to organise your mail, keep track of projects and tasks or use a complete CRM to streamline your business processes.

Quotation Management

The Quotation Management will offer us the possibility of keeping a complete control of all the quotes generated for clients, both in their initial stage (with all the necessary documentation), as well as in the supervision of the workflow carried out and finally, in the control of their invoices and payments.

The status of each quotation will be displayed by means of coloured symbols: in process, accepted, paused, rejected or completed.

When registering the request and selecting the client, we can indicate to which quote we want to link it and we will only include the tests accepted in that specific quote.

By defining a quotation, we will be able to configure the offer to be made to the client for approval using a fully personalised document.

We will track in real time all the requests included in the quotation and monitor their completion status.

Finally, we will issue the invoice to the customer and control if the payment has been made.

In addition, you will have the possibility to create Quote Groups of different characteristics in a single one in order to obtain global documents and invoices.

Emergencies Module

The Emergencies Module allows us to monitor conveniently the status of urgent registered requests in the system.

The status of each request will be displayed using coloured symbols: not started, incomplete, complete, validated and informed.

We will be able to access the desired request to modify it, complete its results, validate them or issue its report.

Through the system we will keep an exhaustive control of the requests that exceed the established maximum processing time.

Its configuration allows us to generate results reports automatically as soon as your results have been completed and validated.

With the Emergency Statistics will exploit graphically all urgent requests processed at different time intervals (monthly, weekly, daily, hourly, etc.), as well as those that have been completed after the deadline.

Pre-analytical Module

The Pre-analytical Requests Management Module has been specifically designed to carry out the distribution and reception of the sample containers, controlling the areas or sections that they must pass through to complete the analysis process.

A simple system of containers, holders and sections allows you to break down requests and distribute tests so that each container is sent to the defined destinations and in the indicated position. Perform aliquots of samples when necessary.

You are able to know at all times, the location of the container, whether it is at its destination or if it is pending dispatch by accessing the traceability of the tubes.

In addition, you will have the possibility to log comments and incidents on the containers during the distribution and reception process.

The Distribution Supervisor allows visual control of the status of each of the containers included in the pre-analytical process: Not delivered, delivered, received and completed in each of the sections. All this information can be broken down by Laboratories, by Sections, by Containers and by Identifiers.